Why We Publish This Policy
Readers should be able to see how our conclusions are reached. This policy sets out the sources we use, the checks we perform, the way strengths and weaknesses are weighed and how commercial relationships are kept apart from editorial judgement.
Starting With the Operator
Every guide begins with the business behind the brand. We identify the legal company, the regulator that issued its licence, the licence reference and the domain the licence covers, then confirm that these details match across the regulator's register, the website footer and the general terms. Any mismatch is reported as a concern.
Checking Games and Providers
Large lobbies and well-known studio logos are common selling points, so we look beneath them. Where game information panels are available, we note the named provider, the rules and the RTP shown for individual titles rather than any site-wide average. Missing provider details, games without rules or live streams with no identifiable supplier are treated as warning signs.
Reading the Terms That Matter
- Bonuses: wagering multiplier and base, game contribution, maximum stake, expiry, excluded games and conversion caps.
- Payments: methods available for both deposits and withdrawals, fees, limits, currencies and pending periods.
- Verification: when identity, address or source-of-funds checks may be requested.
- Protection: deposit limits, time-outs, exclusion, account closure and the complaints route.
When any of these points is absent or unclear in the terms, the gap itself is noted.
Standards of Evidence
Regulator records and the operator's written terms are treated as the strongest evidence. Live site information is recorded with a date because it can change quickly. Marketing copy, trust seals and third-party scores are never accepted as proof on their own. If official sources contradict each other, we present the contradiction. We do not describe first-hand deposits, play or withdrawals unless they are specifically documented.
How Ratings Are Formed
Problems that could affect a player's money or ability to complain, such as hidden ownership, harsh withdrawal limits or incomplete bonus terms, weigh far more than cosmetic issues. A large catalogue or attractive design cannot compensate for missing identity information or unclear financial conditions.
Affiliate Relationships
Some pages include affiliate links, and commission may influence which operators are featured and their placement. Ratings reflect editorial opinion only and are not a licence, certificate or regulatory approval.
Updates and Corrections
Pages are updated when operator terms change or new verifiable information emerges. An update date shows the latest edit, not that every detail was re-checked that day. Readers can flag suspected errors through the Contact page, and each report is assessed against evidence before changes are made.